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Customer loyalty is more important than ever WOW Your reader

Customer loyalty is more important than ever WOW Your reader


Customer loyalty is more important than ever. WOW! Your reader with a Birthday special offer. [Template Name: Birthday Promotion]

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Never Lose a Customer Again: Turn Any Sale into Lifelong Loyalty in 100 Days: Joey Coleman: 9780735220034: Amazon.com: Books

The Effortless Experience: Conquering the New Battleground for Customer Loyalty: Matthew Dixon, Nick Toman, Rick DeLisi: 9781591845812: Amazon.com: Books

Giftology: The Art and Science of Using Gifts to Cut Through the Noise, Increase

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Customer Satisfaction Is Worthless, Customer Loyalty Is Priceless: How to Make Customers Love You, Keep Them Coming Back and Tell Everyone They Know: ...

The Customer Loyalty Loop: The Science Behind Creating Great Experiences and Lasting Impressions: Noah Fleming: 9781632650665: Amazon.com: Books

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Make it easy to try, buy, and use your product.


The Future of Customer Loyalty Programs – Now and for the Holidays

Using Feedback to Better Know and Love Your Customers

14% of underperformers think employee satisfaction is slightly, or not at all important.

Customer Loyalty: How to Build A Company Your Customers Can't Live Without

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Evergreen: Cultivate the Enduring Customer Loyalty That Keeps Your Business Thriving

Why Optimize for Customer Loyalty?

Win Back an Upset Customer

The customer is always right?

One of the Most Important Things in a Blog Post – Personal Growth – Medium

Customer loyalty is more important now than ever. In today's world, your competitors are

The European Customer Satisfaction Index, a model for understanding customer loyalty (Image Source)


Interestingly, ThinkJar research says that 55% of customers are willing to pay more for a guaranteed good experience. The operative word here being ...

There are many ways to structure a loyalty program (Image Source)

7 Strategies to Win Customers for Life

11 Examples of Exceptional Customer Service From Companies That Walk the Walk

Business owners today know that it's more important than ever to be able to accept credit cards. Customers carry less cash, and rely on credit and debit ...

Customer Satisfaction Is Worthless Customer Loyalty Is Priceless

72% of marketers think branded content is more effective than advertising in a magazine; 62% say it is more effective than advertising on TV; ...

We've compiled the 20 best stats that prove, without a doubt, doubling down on your customer loyalty efforts pays.


The Reject Shop is launching a new loyalty program and is actively looking to capture data on the shopping habits and category interests of customers as ...

Loyalty. The situation may be a "grey" matter but your action can never be.

The #1 Way to Energize Your Message, Electrify Readers and Jump-Start Action

Nir Eyal's Hook framework is a popular way to model habit (Image Source). The ...

11 Excellent Customer Service Skills for 5-star support

Before the Storm (World of Warcraft)

Since these people (customers) come from different sources, it's important to track engagement on both desktop and mobile devices.

The popular ebook, now on Medium, complete and uncensored.

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17 Content Creation Secrets to Wow Your Readers

McKinsey suggests that one of the key facets of good CX is consistency, and that measuring satisfaction on customer journeys is 30% more predictive of ...

image01. Trust me, retaining your customers ...

We all have experienced moments of delight and despair during our interactions with “brands”. The above examples are not of good/bad products, ...



The email has no call-to-action or hidden sales pitch. It's simply there to tell our customers how great they are and encourage them to keep using our ...


Customer Satisfaction Is Worthless Customer Loyalty Is Priceless by Jeffrey Gitomer

19 Oct The Bow Tie Funnel: How Forward-Thinking Organizations Optimize for Growth

Let's write it big and bold: Buying Facebook like is wrong and can damage your business! So we won't even mention it here (all the details are in our ...

Being A Loyal Auto Insurance Customer Can Cost You

Brand recognition

The point of improving your customer lifetime value, as David points out, is to ultimately create balance in your business model that allows you to offset ...

I've a question for you: “Are you satisfied with your present customer support system?”

11 Author Websites That Get It Right - David Sedaris

How to Say 'Thank You' in Business

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Brand basics

Customer Loyalty: How to Earn It, How to Keep It

Bad experiences are driving customers away—faster than you think

The idea here is to use automation to re-engage your customers. Sure, you'll see a boost in conversion rate as you engage customers manually, however, ...

Exceptional Service, Exceptional Profit

The 5 Levels of Leadership: Proven Steps to Maximize Your Potential

“Dear Valued Customer” – 12 Steps to Writing a Great Customer Letter

Meanwhile, a study by the Economist and Genesys highlights the importance of investment and support from the C-Suite. Many senior execs now recognise the ...

How to Write a Blog Post – The Ultimate Guide

Driving Customer Satisfaction: Insider Advice for Tour and Activity Operators : Rezdy

64527984 Times readers may not be the ...

On Fortune.com, Lisa Schöner said that the new Zalando loyalty program aims to provide a fully personalized customer experience.

The Hate U Give

This goes all the way up to 100,000 new email leads. The more leads they collect, the more excited we and (hopefully) our customers get:

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This video post discusses the importance of "expanding the product to include the entire customer experience." If you receive my blog via email, ...

Meanwhile, Dimension Data discovered that 52% of companies do not share customer intelligence outside of the contact centre. In other words, different areas ...

By “calls,” I'm referring to feedback, not just phone calls or emails. The customer is the absolute priority.

Medibank's fortunes are rising thanks to a “substantial turnaround” in customer advocacy and retention, driven by consistently delivering a better customer ...

How to Spot 8 Weaknesses in Your Writing (and Fix Them)

New Balance and Strava rewards

18 Reasons Why Your Business NEEDS Social Media Marketing

Sticker shock: Why utilities now must rethink customer affordability

In the booming e-commerce retail market, packaging is more important than ever. But in reality, few retailers take the role of packaging seriously.

Toys'R'Us loyalty program